
Raymond Du Preez
Lead Buyer's Agent
Building Inspector turned Buyers’ Agent | Expert in property condition, risk assessment, and smart purchasing.
Connect
Episode 8

Lead Buyer's Agent
Building Inspector turned Buyers’ Agent | Expert in property condition, risk assessment, and smart purchasing.
ConnectListen on Spotify
Parag Dixit
Hello guys. Welcome back to our new, new, new, new podcast. How is it? How's everything? How's it going with you?
Mudit
Yeah, going. A lot of things happening. Of course, work is busy. There's lots going on that front. But also, we bought a house just a few months ago, and it's an old property, and we've moved in already. The idea was to renovate it my Of course, my wife was strictly against it. She she knows that when it comes to things like this, I am not one of the most proactive guys, so she was shit scared when we bought it, but, yeah, I eventually coerced her into buying it, and now we have to get the Renos done. It's a lot of work to be done. So we are just looking at, I mean, it's, it's different when you, when you're on the other side of things, right? So I'm calling a lot of renovators builders, to kind of understand what the define the scope of it, and then we have to, we are getting into that phase. We have to choose every single item and what exactly we want to do. So going through that, that's it's time taking. It is a lot of time. It's kind
Julius
of a lot of detailed work, different codes, type of bathroom renovations.
Mudit
We are looking at bathroom, Renaults, kitchen renos, some major upgrades in the house. So yeah, and when I look at the codes, I'm like, wow, it's gone that high. I didn't expect it
Parag Dixit
to be. So I know it's construction. Cost has gone through the roof, everything. It's not so easy to just make a new house today. And something which you dream of that's something not so easy,
Mudit
one one bathroom upgrades is like, it's not, it's not small amount. Now it's straight away fear. And we have like, four bathrooms. We are planning to upgrade all four. So it's like, straight up
Julius
renovation cost is as as big as you build new house nowadays. It's too expensive. It is, it is, it is like that you should have told me before I bought it.
Parag Dixit
No, no, no. In fact, today, that's what we are talking and today we'll be coming across, it's a good it's a very, very good topic. And it's, you know, when good you brought it up. So we, we're talking about how people are investing into various areas, how they are going interstate and boundary less investors and going to the other part. And you, you doing inspections on videos, and you're deciding, okay, on pictures which you get from the real estate agents property managers. And then you decide, okay, I want to buy this property. I don't want to buy this property. And in this your decision making points are pretty three, four minutes video or 10, 2050, pictures of the property. And then you have to go yes or no. And that's where the dilemma of investors are that, how do I really decide on buying a property just on the basis of a video? It's a half 1,000,000,600 $700 million purchase, which you're doing, and the the inspection points are not which allow you or doesn't give you comfort. They may be right, they may be wrong, but they don't give you comfort enough to get into it. And then what should you do? And in fact, we are bringing across today, very, very well known building and pest inspector, and we'll take his views on what video shows for a layman like me, what do I see? And what do? What will he see with his eyes? And say, Okay, if you, if I were you and I was buying it, what kind of things I really point out and take care of and see with naked eyes. You covered a lot by the building and pest inspection codes everywhere. But still, you can always save a bit of money, your point two, five and your 5000 which you give up front, which is non refundable at the at the time. So that's a phenomenal talk, which we'll have today. And it's a it's something which every investor would always look forward to. How do I really decide on a property, right? How do I get into it? First half,
Julius
exactly because bas are pretty common nowadays, like a lot of Bas, because people needs help after covid. Borderless investments is quite open. And then there's this new field, which is quite booming, being in industry. From last five years, I've worked on more than 1000 inspections, so getting that report, and then when you're looking at a property, for an example, I'm sitting here and buying a property or helping my clients to buy property in Perth or Adelaide or Brisbane. Only thing, what we get for in the first instance is the just a video, just a video, just a video, just a video, and that's it. Well, that that is also been shot by real estate agent who want to sell that property, yeah. So when we'll get that video from then, how to analyze it and what to pick up? It's a big
Mudit
task, understand Correct, correct. So mostly contracts are exchanged just not by a physical inspection. Contracts are exchanged for properties worth, like you said, half a million dollar, million or whatever, based on videos, based on photos, not physical inspections, because that comes much later. Most likely you're buying a property which is not in your city, not in your state, and that's how these are exchanged, right? Yeah, now and and you see a video, what somebody wants to show, right? So Not, not, not talking about the intention here, but yeah, if it's a sales intention video, right? So it is not an assessment video of the property, right? So it is different, and that's where it becomes important to understand what exactly is going on into because it has a huge implication. The impact can be very high. One is, of course, losing money. The second is, of course, you are getting into the process of. Of exchanging contract. It's a hassle. It's operational hassle. It's a lot of stress, unnecessary that now, later on, if you have to take a call, so what goes inside it? What can you take care of before you sign the contract? What can you ask for?
Parag Dixit
Yeah, it is important. And we've been seeing there are states like in the last three or four years, a state like WA, there's like South Australia. They have been moving fast. So a buyer, when he's trying to buy in the other states, they you will find that, okay, you have split time. So you know, one hour, two hours, not too much of a time is available to you to decide, yeah, because properties would have gone to multiple people and they and and to be fair to everyone, everybody's giving you their way of showing the property. Nothing is wrong in that, nothing is bad in that, but it's their way of showing the property. Obviously, when someone's selling, they will show the good things about the property, but those good things may or may not be the full picture. It's not because of anything wrong. It's not because of a malaise, but it's more because of something which you which is their perspective. And when you're looking at some with somebody's eyes, you need to be very sure of what we are doing in the time frame is low. The information available is not complete, and that's what makes it complicated to be able to decide on that exactly, because when you look
Julius
at report right, report will be classified in multiple section, like you have a minor defect, major defect in major also your major defect versus major structural issue, then every report will have your entire building is conducive to termite infestation. So how to read the report? And sometimes there are issues in a report where it will be classified as a major structural issue, and few defect would be like major issues, but the fixing that major issue or minor issue might cost you more than fixing that major structural issue. So how to do that assessment about those reports, how to read that report, plus how to understand what kind of issue that will result into, and then what is the characteristic of that issue that is something which is big void in a market, which need to understand by an
Parag Dixit
investors absolutely correct? No. And it's a tricky bit, because earlier, I remember good old days, you know, you you will go into the next suburb and buy something. Now we are going all over the place and the because of all of these things which are making our generation quick decision generation. So we are also getting information which is digital, with the risk of making mistakes is increasing a lot because it's a high value purchase, it's not a small value purchase. And with that high value purchase comes the risk which comes along with it that you can always go pretty bad at some point absolutely correct.
Mudit
It's a high value purchase, the risks are higher, and at the same time the timeframe is is much lesser. One is the decision timeframe, which is, you probably might have to decide in a few hours itself. Sometimes that kind of pressure is there. On top of that, different states have different timelines for things. So there is cooling off period, there are finance clause, there are building an inspection clause. And this, these vary state by state. So a lot of people who are buying for the first time, or even somebody was bought earlier, but now buying, I bought earlier my house in Sydney, and now I'm buying first time in WA. Let's say I may not need be aware that. What are the clauses there? What are the legal clauses if there are just a few days of cooling off period, a lot of times, if the and the cooling off period can vary from two days to three days to five days to seven days between different states or cities, right? If, within that period, if I am able to do a building and pest inspection or not, that becomes a question mark, because during that period, if the inspection doesn't happen, if the report doesn't come, then it goes into the BNP clause. So within the cooling off period, it's easy to withdraw from the deal, although there might one might lose some money depending on which city or state they're buying in, but you still can withdraw. But if that clause, the cooling of clause, expires, then you are into the finance clause and building and pest inspection clause. Now there in most states, what can be covered would probably be just major defect or major structural defect. What if, like Julius, you were saying that, what if a defect is not classified as a major structural defect, but it's a major problem, a leakage because of some reason or moisture, high moisture. Now, it's not a major structural defect, but it is a high problem, which may cost the entire repair of a bathroom like I'm talking about the renovator. I'm talking about 40,000 $50,000 just for one bathroom upgrade. Now, if that kind of problem is there, now that becomes a bigger problem. So timelines from that angle, play a big role there, and people are forced to take decisions
Parag Dixit
sooner than later, a very quick time frame. Yeah, cooling off. Cooling offs are there which, which are two days, three days, five days, at max, depending on the states, some states don't even have cooling offs. And you, you're in it, you sign it, and you're in it. And if you, if you are, let's say good that you have. You say pre approved, your finances are all in order. That's all the ducks are in line. So, you know, no problem at all. There. You get your loan approved, and that becomes a problem, because if the property's got some minor repairs to be done, but that minor is a cost of five grand, 10 grand, then that's a lot of money. Now, finance clause is fine. BNP is fine, but you. You got something which is, which is there, and you have to decide it is split few hours or
Julius
something at times. That is that, especially towards the WA, when we have seen the contracts, there is no cooling of that is number one. Number two is basically you have certain days to satisfy your building in pace condition, after finance approval. Sometime it's prior, but most of the cases is after finance approval. So for an example, your finances approved, you have seven days to do building and paste inspection. You have done the building inspection on Sixth Day and seventh day, if your solicitor did not respond to email stating that, what are the repairs required? And if you are an eighth day, then you might not get the discount from that cooling off, because that cooling off period is already expired. Sorry, not cooling off building laws is already expired. So those timelines might be a bit disastrous when, when lot of investor might caught into this. So this type of things are very important. Similarly, like when you go towards the other states, like you go to Adelaide, your two days of cooling off, and then sometimes you'll not get an inspector. So only only come out is you pass the cooling off, and then you go towards the before you get a report. If the former is not safe, then probably you can come out of the contract. Every state has a different combinations. Yeah, absolutely. And, and
Parag Dixit
that's, that's what brings us to a lot of mistakes, which people do. And that's what brings the point across for people that, okay, I don't have time. I like the property. Okay, that's the premise. I like the property. I think it fits with my circumstances. It fits with my objectives. I want to decide on it. I want to get this property. There's a bit of a FOMO in your mind. There is a bit of a you know, you want it. You like it. Everybody likes it. And you've got some dreams around it, and then you have to decide it in few hours, and the information set which you've got is too low, 2345, minute video, a few pictures. Most of the pictures would make the house look good. And they are good. There's a good house. That's why you're buying it. And then you you, then you get into trouble. And in fact, a lot of states, what they also do, or a lot of areas, what they also do that as a process. What's built up is that you first get finance ready, so you get your loan ready, once you get your loan ready, then you do a BNP inspection. But what that does is it leaves it to too late. You know, you by the time you've reached a BNP inspection stage, you're a couple of weeks into the contract, and there's not much you can do to come out of it. There's not much which you, which allows you to move out of that contract. And you, you, you can get caught out with a large expense on that. And we've got people heard hundreds of stories, hundreds of bad stories, of people got stuck because they just couldn't do the due diligence which they needed,
Mudit
sometimes, because of the time pressure, people have to sometimes rush through the report. So you got the report, but now, because there's only one day left, so you try and rush through the report, the numbers of the property look just too good, too lucrative, that sometimes it can be blinding as well. That Okay, I want to buy this property and okay, this might be a small issue. You rush through the report during the clauses. You still have some negotiating power, but once that period is over, then your negotiating power is also gone. So not asking follow up questions with the inspector dressing through the report. These are some common mistakes that happen, which can be very, very costly,
Parag Dixit
absolutely right? And that's where, that's where the windows important. That's where it's it's important to have a sane mind, you know, but to have a sane mind, to have your mind calm down. You sometimes you feel that you don't have enough information. And maybe the bigger problem is we don't know what are the right questions to ask. How do I ask the right questions so that I get a report which is more conducive to me being able to decide on what I want to do, because, again, like when, and we'll talk to when we talk to Raymond, when we are coming to the interview him, we will talk we understand that every kind of a report is not to be feared about. Every kind of issue is not to be worried about. And sometimes the smallest of the issues are the most expensive ones, which may not be structural, maybe you mean non structural, but they become an expensive affair to get into. And then I remember, there was one client who There was everything was nice. The the garage door, they didn't check and the it was, it was a bit faulty, and there was nothing wrong in it. They bought it one. But once they bought it, after about a week or so, somebody was closing the garage. This was an owner occupied purchase, and that whole thing fell down. And when that whole thing fell down, they eventually had to take change the full structure and the full garage door and the and the electronic the one which moves the door up and down, and that's a good amount of money. That's about 10 grand on it, straight up, without you, without it, now, without anything. And there's nobody's mistake there. It's a simple garage store. But again, it can cost you so much of money, nothing structural around it, nothing there. But it's a good expense to you when you're suddenly into it. So it's about a thing which you need to be very sure about what you're getting into. And how do you really, how do you really do your due diligence, which is proper due diligence into buying a property and. Deciding about buying a property and deciding about what all to check. You can't check everything as well. You know, you can't go around to the lens, but you really need to know what to do exactly, so
Julius
especially when you look at the videos, right? So video has to be detailed inside and outside of the house as well. Like when you walk into house, is there any cracks on the walls when you look at the cornices, then are there any cracks on the cornices when you go towards the skating boards? Is there any dampness near bathroom, or when you take a video towards bathroom, then have you seen anything like mold or any moisture in a bathroom? Also, all the windows and the doors are closing correctly when you walk past the house. Then basically, outside of the house is very important as well. Like you would have a shed in your backyard, which would be asbestos, and then if you want to remove that shed, it will be additional around five to 10 grand of work. So even though there is nothing in the house but something which is lying outside of the house, which will cost you fortune.
Mudit
I think you're absolutely right. I think first the rule number one. Rule number one is, if it's not shown properly, yeah. Then especially video, if it's not shown properly, then probably there's something hiding there that is, that is the lens to look at the videos from, not the view from. Okay, it all looks very nice like of course, that's one lens to look the video from, whether the property looks good or not, the layout, and all will be very clear. But if it's not shown clearly, if it is fast, if it is just a glimpse of it, or just not going too close, showing from a distance, and you see something there, but the video doesn't focus their moves on, then it's time to ask. These clear videos. Asking the
Parag Dixit
question is important, right? We have to keep on asking, you know, the roof line, the gutters, so people just miss out on watching the gutters on whether they are the right things or not, whether it is, it's it's falling in place or not. They are. They're very clear things, you know. But and when you go around the exterior, most of the time, most, most of the structural bits lie around it. You know, what kind of if there is any kind of a crack in the wall, if there is any kind of that stuff. So it's just by visually doing. It's the same way we would do if I were, if I were to go around and buy a house on the next, next street, then I would visit it, and I go around the house, and I would look around to see, oh, is everything okay? Is the exterior wall showing some kind of a water coming through from the from some leaking tab or leaking pipeline, or is there a crack coming in the window? Or, you know, there's a fresh render somewhere fresh. This such an easy giveaway to being concealed. About something is concealed, yeah?
Julius
Like fresh stuff somewhere, fresh paint or fresh paint on the ceiling. Because there are a lot of times what I've seen in videos, we could say small stains on the ceiling, and then it can be easily covered by paint itself. Yeah? Sometimes when you buy a brand new home, or not brand new, actually, old homes fully freshly renovated, yeah? So most of those flipping houses where the type of renovations, when they do the property will looks fantastic in the first glance, but after like three or four months, you'll see, okay, bathrooms are leaking again. You will have a cracks on the ceiling because they try to do a superficial work. It's not great, because we are buying an old properties
Parag Dixit
absolutely right in your useful right? So just we have to the make, we have to make the video the way our eyes would look at so when I would go around a house, do I look up? Do I look down? What do I look around? What do I see everywhere? Does it show me? I've seen when I go to a normal my naked eye vision for a house. And when I'm doing an inspection, I can even see sometimes, you know, there's a gutter which going there, and there's a plant which is growing inside the gutter, at least, that's not getting cleaned. And there is, there is it's blocked at a lot of places. And if it's blocked, then water may be seeping into my roof, I don't really know. And that's a flag to me that okay, the maintenance has not been done pretty well. So I may ask the real estate agent at that time. But when I'm looking at a video, do I get a video of that? Do I get a picture which shows what is happening there? Do I see the rust which is coming there? Do I see if the eaves are stained or not, because the water may be moving inside, into the eaves? So all that bit is, is something which we need to maybe see how it's happening, how the roof is sloping through? Is the roof sloping? Fine? How the land is sloping into the house? Is it sloping into the house, or is it flatter? Because if it's sloping into the house, there may be a chance that there's kind of a water it's dip there, and something is happening. Something is happening there. So, and when you kind of get something there, okay, something is happening there, then you can ask questions. And when you can ask questions, it gives you an answer.
Julius
Biggest issue with that which have seen, when you have a we don't have a flat contour, then you have retaining walls. And retaining walls always very expensive to maintain. So if suppose the house is on the slope, and then you have retaining walls. And then looking at those, retaining walls are very. Important, because to fix those major cost
Parag Dixit
absolutely, absolutely retaining walls are always the biggest cost and and see, you know, we've spoken a lot about external even internal walls, whether it's retailing walls outside or internal walls of the rooms. Internal walls, you know, ceilings, floors, whenever think things are going we it's it's very easy, because when you're looking at a room, you just glance through very quickly. But when you're glancing through very quickly, you also see, okay, where there's a corner out there, which is meeting the ceiling, there's a window or a door frame, and is everything looking okay? It's at the bottom. You know. Where is the bottom? Are there cracks out there? Obviously, if you see holes in the wall, it's pretty easy to give away. But all these corners and all these services are the one where you really need to see what it is. Then if your video is not showing that, then you then it's important that we ask for it. Okay, if you go inside, I've been there, I'll tell you once I was in a inspection, and there's these guys, what they had was, when you go into their go into that apartment, it was, I could feel that that apartments, that floor near the kitchen, was a bit different, and it was flat, okay, but you can feel that, I It's a bit awkward, it's a bit not straight. And then you, when you ask, you said, Oh yeah, there was this thing here, which they had to redo it, and then, so then you know that there is something there, eventually we could get through. And we found that it was nothing much they had made. They had put up another tile over something else. So it was fine, but at least you could find that out. In a good video, you should be able
Mudit
to do that so you could see, or you could realize that because you were physically walking there, correct? But in a video, if the video is not capturing things like that or not capturing the floor properly, it's very easy to miss. It's very, very easy to miss. So how do you replace physical inspection, physical viewing of a property? How do you do that via a video? I think that's where it becomes important, and it becomes important to understand that, okay, what exactly to look for in a video? Where should it focus? Where should it not focus? And if you're not getting that, then can you ask for something more? Can you have a checklist around it? I think that's becomes very important, and that's where, I think that's where listening from Raymond will be very useful. And like you were saying, that we can, we'll walk through a video along with him to see that. How does, how does somebody like me perceive it versus What? What? What a specialist who's whose job is to do that, who? How is a professional looks at it? What perspective does he bring into it? I think that becomes very, very important. That becomes
Parag Dixit
very critical. You know, because they're experts into it, and I and they can really see through things in a much easier their naked eye vision is also much better than what they do with their tools and what to do with their expertise, which they bring in. I know if there are, if there are, like, for example, the most important places where we will always or not always, will will find, if there are issues, we find issues. You know, your bathrooms, your kitchens, the wet areas, kitchen things, the wet areas, right? And in the wet areas, it's sometimes with clear vision. You can see there are stain on the roof below the bathroom. So in the bathroom, you can see that there is a stain out there. So there is something out there or not in the kitchen, you open if the if the agent shows you a video which is open, after opening the below the sink, you will know what's happening out there. So these kind of things, if there are in the videos, it's nicer. If they are not, then it gets hidden. And that's where you start deciding or and you get into something, and it becomes an expensive thing once you, once you are into it, about whether you had made a right decision or not made the right decision gives you sleepless nights, you know, gives you, gives you a bit of a stress around things. And because you eventually, you you want to have a nice experience. You don't want to get into a purchase or a property where, you know, it gives you a headache at some point. Oh yes, absolutely.
Mudit
And you say, well, you can save a lot of money, lot of time, lot operational has a lot of stress you can you can save yourself if you're mindful of some things going into the detail, because it's always in the detail.
Parag Dixit
Oh yeah. 100% always in the detail. As simple as having, you know, Windows or a roof voids, if are there, or if there are, if you have a, if you have different floor levels, just going through with a video everywhere. It's important that that video goes through slowly and takes you through all of these bit if you, if these windows are showing that there is a bit of a, you know, timber rot somewhere. If you're showing that there are glasses are cracked and there is something is happening, you know, you'll know if, as simple as that, that if there is an expense which is going to come to me, because there's a fly, fly screen structure, whether there's no nothing in it, so you know that I have to spend some money or the tenant will need that. So you you kind of get aware of what you are getting into when you are when you see stuff, especially
Julius
for Suffolk. So what I've seen is, if you have for the old houses, if you have sub flows when you're walking, and if there's a squeeky noise, then probably, yes, there is definitely a lot of work required to repair those sub flow pillars. Sometimes when you see the windows are not closing correctly, or the doors are not closing correctly, that means the house is moving. And if it is on the slab and it is moving, that means you need to either reinforce the concrete or you need to underpin the house, yeah, which will be more than 3040, grand of work. There will be a,
Parag Dixit
there will be a real expensive, really expensive
Mudit
kind of work, I think, things like, which are moisture, mold, these are things that can be easily concealed as well. So figuring out whether they are being concealed or not, that becomes important, and especially through the video. How do you understand that? That is there something happening to hide a few things, something has been done recently, to hide something, or is it just right there, correct?
Parag Dixit
You're so right. So it is important that we it's not. It's imperative that when we are doing such a high value purchase, we see around everything we see around the house, and we make the right decision and the lack of decision points. And we'll go through a video. In fact, we are going through a video along with Raymond, a video which to me, when I see that video, and there was absolutely nothing wrong in the house, absolutely, a lot of stuff which was already done, but I couldn't see it. I couldn't see it because I don't have those trained eyes. I could you can see, when you see the video, you can see that, okay, there are some things which don't look normal, or some things which are no it's not that, it's just a different color, which you there and you don't point out, because you're not trained to see something which is not in the in the frame, which is not the usual stuff. And because of that, you do that. And when you, when we talk to Raymond, when we are when we go through with it, it gives us a good amount of insight about what we can do. And so, so just before we go there, in fact, both Julius and mudit would interview Raymond. Raymond is a phenomenal building and pest inspector, and he's just moving into a bio agency role as well. And so that brings him to a point where he brings both the kind of knowledge together and when he sees something, and he gives us tips about what is it, which you can see he's a good guy. He's a good bloke. And you know, he will, he can tell us about what would he see when he walks into a house, and how sometimes the videos which you get are different because they have a different perspectives. What? What happens when? When, when a real estate agent, which is more looking at a sales perspective, and you which are looking at a at a good buyer perspective, and also safety perspective, security perspective. For yourself, should get a merged view on these together. So that brings across to us how you can protect your interest. And that will be the it'll be a good point of time. And let's, let's go and listen to the interview which and Julius had along with Raymond in our very studio.
Mudit
Okay, so we have been talking, we have talked so much about building and pest inspections, right? So, but I don't think that we can continue further without somebody who has experienced doing that himself. So I would like to welcome today. We have Raymond with us. Raymond has been running building and pest inspections. He has done 1000s of inspections over the last what years? Raymond for five years, four and a half, four and a half years, and he's built that business. He has that keen eye for understanding that what goes on behind the scenes. So it would be good to know from him, listen from him, and understand what we have been discussing. And how do we make it how do we save ourselves? How do you save yourselves? Yeah. So first question, yeah, Raymond, so what do you do as basic, what do you do as a building and pest inspector? What's, what's your core job?
Raymond
Core job would be to essentially guide the client through that due diligence process. So once they've purchased the property, it'll come through to us, and we'll go through and we'll, we'll assess the property's structural condition. Okay? So as a nutshell, yeah, we look at the structure, we look at termites, and we make sure that there's no sort of structural issues, safety hazards and that sort of thing. Some inspectors go a little bit beyond that, and they look at sort of cosmetic things and do a comprehensive thing, but it's mostly structural termites is the main focus. Okay?
Mudit
And when you do these inspections, you get a lot of, I'm sure you get a lot of videos before you go for inspections, and then do your you do your inspections. Do you find that those videos have done justice in general, to what you observe later, after that? Or do you find that this is Apple and this is orange and it's completely different? And then you're like, Is that the same property I've been to? I don't know. I'm just Yeah, that's a good point.
Raymond
I think the first question is, depends on who sends the video. Okay? So I think you sort of have certain people that might sort of mislead it or not understand what to show and that sort of stuff. So I wouldn't necessarily say anyone's doing the wrong thing, but I think unless you understand what to look for, then taking a video for someone. Can be interpreted a million different ways. Okay, so, having some of the videos that I've seen where it seems like it's the perfect house and that sort of stuff, and then I come to inspect it, and I uncover, you know, 1000 more issues from there. I think that there's some key things that you can observe in a video and sort of highlight that, but most of the time looking at the video and to the actual inspection, they've vastly different.
Julius
Have you seen any anomalies in the videos, like when the real estate agent sends the video versus when you compare it on ground? Is there a lot of difference? I would
Raymond
say that yes, there is a lot of difference, purely because I feel like majority of the real estate agents, their core sort of, I guess, objective is to show you the property. Okay? They're not an expert into showing you the condition of the property or anything like that. So again, I don't mean it to be purposely misleading, okay, but they're there to showcase you what the property looks like, what the layout is. So that's their primary objective, to do that. Okay? So I say that the way that the or the intent of the video is not the same as what the intent of my inspection is, okay? And that's why that might be different, okay, but I think that there's ways that you can get around that, where you can sort of look at a video, look at certain aspects of it, and then you can get a little bit more information out of it, even if that's not the objective of
Mudit
it, okay, yeah, because most of the videos you would have seen up front will be coming mostly from real estate agents, the the vendors, agents who are looking to sell the property. And like you're saying, so objective, if the objective is different, they're looking more to showcase the property, and the idea is not to show the details of what may go wrong, correct? That's, that's what you mean by because objective is
Raymond
different, correct? Yeah. I mean, my if I go to the property, my sole purpose, or my sole intent is to assess the structure. Okay? So I'm there to look for defects, look for pitfalls, look for all these things. I think when real estate agents or property managers or whoever takes these videos for clients, their objective is not to do that, okay, because they might not be experiencing it or anything like that. So I think the intent behind the video is to showcase it more so than when I go and I actually do an assessment on it. So I guess to sort of summarize it, yes, it's vastly different, and I think that there are a lot of things, but there's a lot of key points that you can still pick up in these videos. I'm not saying these videos aren't useful. Okay? I think once you understand some of the things that you can look at and some of these things that you should notice and that sort of stuff, then it can still be a value. And there's no reason why you couldn't, sort of, you know, advise people of exactly those types of parameters that you want them to do. So you can change the intent of the video,
Julius
yeah, because real estate agents basic intention to show anything good about the property. I mean, for him, is about, okay, he has to find out the faults and say, not too good about the property, but to give the facts, perhaps, yeah.
Mudit
So you were saying something.
Raymond
So I was just gonna say so. I think differentiating between the two intent, you know, their intent to showcase the property. My intent is to assess the property. Okay, I think you can find a good balance by sort of creating parameters for people to take a video for you, or representative to do it, so that you can change the intent. Okay, you don't want it to just showcase it properly. You want a little bit more deeper analysis of it so you can sort of guide them to
Mudit
do that absolutely, I think, and and the video, the video that we we played in the beginning, and now I just wanted to go through that again with you, because you saw the video and then you saw later on. How was it different? So if
Raymond
I think that one was, was a lot different. I mean, okay, we sort of thoroughly went through that one, the video, compared to the actual on site assessment that we done was, was astronomical. Okay, so I think that this is a, probably a very, very good example to sort of showcase how you can pick up minor things that could have given you indicators as to what is, especially if you're not physically there at the location, versus what was actually there in the end. But yeah, we're more than happy to go through it.
Mudit
Okay, all right, let's play it then, yep.
Raymond
So just couple of things that I sort of noticed as the agent was sort of approaching and in his going through and then showcasing the house, you notice that they, again, their intent is to showcase you the inside of the property. Okay, so majority of the external walls and roof and gutters and that sort of stuff wasn't necessarily captured. Okay? So you get a very, very basic sort of introduction of the front of the property and nothing else, and he proceeds to go inside straight away.
Mudit
You're right. I don't remember seeing videos that focuses on gutters or on very, very specific details around how this hurting is or
Raymond
exactly, and I mean things like that, don't they're not necessarily considered structural issues. Okay, so oftentimes they're not covered under contract, but it's good to know. I'm not saying that they're deal breakers, yeah, okay, but they're good to know to factor in into your maintenance and that sort of stuff. It's a cost that you still want to sort of be aware of. It's definitely, like I said, not a deal breaker. It's part of everyday sort of maintenance. But you sort of want to. Yeah, before I
Mudit
buy as much information can get about the property, right? So correct. And have you seen like, Okay, anyways, we will talk about this video first. I mean,
Raymond
the video is great. I can definitely see the layout of the property. I so far haven't picked up on any sort of defect or anything like that that I can observe from the video. And so to, I guess, the average investor and that sort of stuff, they can look at this, and they can see that, you know, spacious property, great layout, it's very practical, and all that sort of stuff. But later on in the video, I'll sort of point out a couple of cues that are things that raise a bit of concern for me. And then I'll sort of dive into my actual assessment on site and how much that uncovered, but it's points that I noted on the video sort of prior to the inspection. So you'll sort of see him approaching this, this right elevation corner, and he starts to turn to show you the elevation of the yard, but very quickly scans over that corner of there. And if we can just pause there for a second, you'll sort of, you'll see on the upcoming photographs here, a key point to have taken away from that corner is there was the downpipes were not connected to stormwater. Okay, they basically did an unconventional extension in that end. Okay, so there's a lot of moisture discharging on the corner of that building. If you take a closer look at the video, you can actually see the step cracking on the wall. And so those are things that aren't necessarily showcased in the video, but by being able to see the stormwater was not connected, and it was unconventionally connected. The consequence of that was the cracking so on and so forth. And if that doesn't get addressed long term, it'll
Mudit
continue to get worse. And you're absolutely right. It was captured for, like, not even fraction of a second, for For a layman, like somebody who's looking at just a property as very briefly, it will be difficult to see and notice that and figure out that this could be a problem. So, I mean,
Raymond
if we sort of summarize it, then just on that point when you sort of want to, what you want to look for in a video, in that sense, is things that can start to affect the structure. Okay, so are there large trees close by? Are there storm water? Is that connected to drainage? Okay, what are some things that are going to affect the ground or soil condition around the property? Okay? Because those are the things that's going to cause you issues, nothing like the fence being damaged or the gutter being rusted, they're good to note, okay, but they're not things that can lead to significant consequences later on. Okay, so gutters being a little bit blocked, clear them. Okay, the ongoing maintenance, it can have a catastrophic effect if you leave them, okay, water can overflow and stuff, but the key points would be to look for stormwater drainage, look for large trees and that sort of stuff, because those are the things that can affect your family.
Julius
Affect your family. Larger trees would have impact on the sewer as well, right? Because if they have a larger roots, then in some
Raymond
cases, they do okay. It depends on the region and that sort of stuff. So like, I mean, I've seen it where tree roots they they damage the storm water drains, they damage some of the sewer lines, and that's okay. So just because a property has large trees doesn't mean that that's going to be the case for you. Okay, so I think often people overthink that portion of it. I more mean that if there's a large tree within half a meter of the footing, okay, it's going to cause structural damage to your building. Okay, so you want to sort of look at points like that, but storm water, drainage, that sort of stuff, external wall cracking, those are the sort of key factors that I'll be high or wanting to see when I look at a video like this, okay, and it doesn't have to be detailed, yeah.
Mudit
And another thing, when we were looking at these, you mentioned something about termites on this property, but the video was not again, it just fleetingly went across something. What was that about? What are the details there, you wonder.
Raymond
So, I mean, we'll go through the portion in the video where it sort of comes up. I think the agent does proceed to take you sort of through the outside, I mean, to an untrained eye or someone that doesn't necessarily have experience, it might be something that you would overlook, but something that I noticed straight away from the video was at the front elevation. Here, you guys will notice that there's a green sort of, we refer to it as a monitoring station. Okay, so these monitoring stations get installed. So right there, if you just pause there, you'll notice that there was a green monitoring station. Now, typically with a property of this construction, you would see that they would do, you know, a chemical treatment around the perimeter and that sort of stuff. And that's how they protect it. The monitoring stations was a bit odd as a termite management system, it's not really what I would expect to see to protect the standard for for a property of this size, this construction, that sort of stuff, I would like to see a perimeter injection or whatever. So highlighting something like that, and being able to see that they've got monitoring stations in there, it sort of further prompted me to go and investigate a little bit. And through that investigation, we sort of uncovered significant term, I damage. I mean, there was termite damage in the walls, there was terminal damage in the roof. There was termite damage in this. Girding boards, all that sort of stuff. Okay, so it's a small indicator like this that just, I mean, monitoring stations are not uncommon, okay, so I don't want to save just because a property has monitoring stations. You should worry about it. But the combination of how they should have treated this property and what was there was odd to me, so that prompted me to further investigate it a little bit. Okay, so key signs like that. But, I mean, there's a combination of stuff, if we go back to the drainage, you know, moisture attracts termites, okay, so there's so many things that is highlighted in these videos that sort of causes for concern for short term and long term,
Mudit
okay, so, so, like, you're talking about monitoring station, termite monitoring, right? So will it be there if some property already has had a termite, or is it also put as just a prevention to figure out where the if that activity may happen, or generally, should I assume that if this was put, that means there was, at some point of time this property would have had some termite? It depends
Raymond
on sort of the situation. I mean, excuse me, sorry if the particular property has a case where I can't treat around it, okay? So because I can't treat around it, or I can't get there, then monitoring stations may be applicable. Okay? So it can be a preventative thing, but it can also indicate that, hey, there are termites there, and we want to sort of capture that. So I'd say it doesn't necessarily mean yes, there was termites or no, that doesn't because every property is different.
Mudit
Okay, okay, all right, interesting. No, thanks. Thanks for highlighting these. What what was real and what was I it's just hard to imagine by seeing a video. I think it comes to an important point that from a video perspective, if they if it could be so different from a from a video that is shared by by an agent, and what you actually find out there, then what should someone who is looking to buy a property based on seeing a video? It's a lot of money we're talking about. What should they ask? What should they think? What should they look for in the video? Or should they ask for another video? Or what kind of detailing should somebody ask when they're looking to buy and invest based on just videos and images.
Raymond
I mean, I would say that picking the right person to take the video would be one of the first considerations that I have. I mean, the more you sort of specify or have a representative that has a bit of an understanding of what to look for would be a good sort of tip. In other cases, you can, sort of, as long as you structure it where you can see all external areas. You can see an overview of it. Because, I mean, we've all seen videos where you go through and it's, it's so close up you can't see anything, okay, so that doesn't help the client in establishing a layout or anything like that. Okay, so I think making people slow it down a little bit, okay, taking room by room and trying to capture all the building elements, gives you enough time to slow it down, to identify things cracks. Are they connected to storm water? You know? Are the gutters rusted? Are they over blocked? Is there large trees around? So all those things, I think, by slowing it down and just trying to get people to take a bit more of an overall approach, okay? Because you can't also just look at a set of cracking in a video and go, Yep, there's structural issues or not. Okay? So I think it's much deeper than that. I think also the primary focus should be for videos to essentially look at these maintenance and cosmetic things. Okay? Because at the end of the day, every contract, you're covered by the structural clause and you're covered by the termite clause. Okay? So you don't need an expert to go and identify the monitoring stations and that sort of stuff. It's a good sort of case study. But I would say that forget about those things in a video. You don't have to identify them, because the BMP inspector will Okay, so that's where you rely on that expertise. But looking at things cosmetically, you know, ceilings maybe sagging a little bit or dropping coolness cracking, you know, is there a bit of moisture on the other sides of the showers, all those sort of stuff you should be able to visually identify. Okay? So if you focus on high risk areas, I would say high risk areas would be stormwater drainage on the outside. On the inside, we want to look at the other sides of showers. Is there any evidence of paint bubbling or mold or something like that, okay, ceiling linings. Is there signs of, you know, cracking and that sort of stuff, and then just cosmetic damages, you know, other gutters rust. That is there signs of, you know, water staining on the eaves and that sort of stuff, okay? Because those are things that might not necessarily be covered under your contract, but it can be costly.
Julius
So in for an example, in Queensland, we are very careful about lot of properties are conducive to termite infestation because of the weather. What are the common causes in, for example, Perth, where on ground, the soil type is very different than what I've seen across Australia. So what kind of problems you're faced most of the time with
Raymond
regards to termites?
Julius
Termites? What are the common problems in the building?
Raymond
I mean, if I wanted to slowly focus on termites for a second, I think the misconception that that's often out there is to. Lights are everywhere. Okay? They're called subterranean termites because they live subterranean Okay, so they're under the ground, okay? They're part of the ecosystem to digest decaying wood and that sort of stuff. Okay, so you're not going to get rid of it. So I think an important thing for I guess, anyone purchasing a property is to understand just because termites are in the yard doesn't mean that that property necessarily is not a good buy or anything, because I guarantee you that majority of the properties probably have termites in the yard. Okay, it's usually highlighted by building and pest inspectors to show you that there is a high risk to the property. Okay, the moment that there's active termites there and you don't have an active treatment around it. There's nothing to stop them from from going over. Okay? So just because the termites are there, it doesn't mean it's an issue. It just means that there's a higher risk of it becoming an issue for you. Okay, so it's just to highlight to them, Look they're there, so get the property protected sort of thing. Okay, when it comes to issues and that sort of stuff. Wa is slightly different to the other states, you know, slab on ground, double brick home, but it doesn't necessarily mean that they have less termite issues. I mean, I've inspected a house that was completely steel framed and it had a termite infestation, and it was simply because termites eat a nutrient called cellulose, and it's found in cardboard, Chip rock, timber, so on and so forth. Okay? And they ate through all of the ceilings, all of the chip rock from one end of the house to the other. Can it's a steal from house. So I think it's every property should be assessed individually as to what its risks are in terms of termites, and then you just got to mitigate that. The most effective way is to get it treated. Everyone's against it, but it needs
Julius
to be treated. And how common is chemical demalification, jeez.
Raymond
That's a whole nother sort of topic, because I think that that's probably one of the most debated topics in the industry, especially, sort of my experience with it. Half of the industry reckons that it can be a structural issue. The other half of the industry reckons that it can't be a structural issue. And I think that there's a constant debate or argument with no definitive underlying how common it is. Older properties tend to sort of have it. Okay, so I tend to see properties like 1960s sort of that era. Okay, terracotta tiles are prone to it. And there's, I don't want to say research, there's opinions, or yeah, that suggests it's due to the high levels of salt in the clays and then that sort of stuff. But nobody has been able to definitively say what causes it. Okay, but chemical delignification is essentially, if you in the most basic term, it's the natural glue that binds timber. It basically a breakdown of that natural glue. Okay, so that's why some industry experts say that it loses strength, but they've done testing to say that it doesn't lose strength. So different, something different. I think it's a very, very, very sensitive topic, especially in WA because, hey, unless it's a major structural defect. You're not covered. And I mean, in some instances I've put chemical delete configuration down as minor. In some instances I put it down as major, and in some instances I put it down as major structural okay, but it can be all three of those. So I think it's a very, very, very tricky thing. Just depends on, I guess, the severity and then the consequence of it. To give you an example, the one time that I put it down as a major structural issue was it heavily affected the rafters, okay? And there was significant signs of sagging and deflection in the roof, in case that I could see that there was a consequence of it. And therefore I escalated to say that, okay, if it's gone into the rafters. I then, in my opinion, which might not be everyone's opinion, believe that it's now escalated to a major structural issue, if it's just found in tile battens. Again, in my opinion, I believe it to not be a structural issue, okay, but it can still be major, because if someone walks on the tiles, there's a risk of collapse, so there's a risk of unsafe conditions and that sort of stuff. And I mean, if it's very, very minor, it's minor. So I would say it's not very common, but it's a big, big issue when it does arrive, okay? Because if you're it's up to your inspector to make the determination, and it can go either way. It can
Mudit
go either way. So see, there's lot going on when somebody's looking at investment and they're going through this whole process of figuring out legal side, France side, lot of things, and especially on the building side. There's so much that can go on the video, and there's somebody who goes for inspection. But I think one important question arises there is that, because it is so subjective, one inspector writing something, somebody else going and viewing the same thing, can write something else in the report, right? Where do you classify it? And it is not always black and white. It could be either here or there. As an investor, how do I figure out that who is the right building inspector, who is more qualified? How do I figure out that whether, whether this I'll get what I'm looking
Raymond
for, or not? Yeah, I mean, the basic sort of things would be to look at their qualification. Patients make sure that it's relevant. Okay? You don't necessarily want, like an accountant to go and look at your house sort of things. So obviously, building experience, engineering experience, surveying, architectural experience, those are the sort of guys that typically are in industry making, I would say an absolute bare minimum is to make sure that they are insured. Okay, if an inspector is not insured, especially a lot of independent guys tend to not have insurances, so that'll be a big sort of thing for me. But I think the most important thing that I guess, separates a good inspector from a great one, from an investor's point of view, is someone that has a reputation or an online presence that gives clients times. It shouldn't be one transactional where I give you a report. It should be something that if I inspect the property, I forget that everything that is obvious to me, everything that I look at is it comes as second nature, okay, whereas someone like you, the way that you interpret the report, the way you look at the report, would be totally different, okay? So my advice would be that, obviously, look at the basics, look at the qualifications, make sure that they're registered or licensed based on the state. Some states don't require it, so it doesn't mean if they're not licensed, they're not good have a good thing, add, like Google reviews, that sort of stuff. Make sure that they insured bare minimum, and then just have a conversation, see if they're willing to actually go through the report with you, explain the report, because I think that that's the fundamental key between understanding the report and then not understanding it.
Mudit
Okay, so is there any minute before hiring a building inspector? Is there something I can ask upfront about them, or ask some leading questions, which, which can give me some kind of idea about whether he's a good inspector or not? Is there
Raymond
so I mean, a lot of the times, inspectors will showcase their their experience and their qualifications, you can sort of request that they provide to show that you they've got insurance. Okay, okay, but I think the most powerful thing is ask them for sample reports. Sample reports, okay, a sample report is something that is, I think, key in understanding to what level of detail do they report? To what extent do they do? What sort of things? Because, I mean, how often have you gone to a building inspectors website and it says, we check A, B, C, D, and the list goes on, and then when you get the report, it might not only be 10 pages. Okay, so I would say, request a sample report. See what you actually getting, see the level of detail, see if there's photographs, because those are all things that can help you understand the report a bit better.
Julius
Sample report, but is bit better because when I was qualifying inspector on five years ago, when we have started, I got few sample reports. Few sample reports are like yours is too descriptive. That's how we communicated, and we started working together. But the few reports were only six pages. Are those something which is mandate or they should be little more
Parag Dixit
in the report.
Raymond
I mean, it's up to the inspector how he defines the scope, okay. So what I've found is different inspectors decide what sort of inspections that they want to carry out. Okay, some inspectors, folks focus solely on you. Engage me. I just look at the structural aspect of it. So their terms, their conditions, their engagement with you would purely be structural in case. So I guess it also depends on on what you're after. Some clients are happy to just spend a little bit less money and get a structural only report, and that's fine, okay, because that's your engagement with the inspector. But if you want to sort of have a holistic view of the property and you understand conditions beyond the structural thing, because, and I feel like it's important to do those sort of stuff, you know, looking at the structure is one thing, because it's, you know, it's the bones of the property. It's something that's going to cost you significantly if there's something wrong, okay, but doing a bit of a comprehensive inspection and looking at something like a broken roof tile, okay, broken roof tile at face value of 50 bucks, you can change out the broken roof tile. If you leave it, it now leaks onto your ceiling, causes your ceiling to sag. It's next to electrical cables. You have a shortage. Okay? Now it's absorbed into your insulation. You've got mold. Okay? You've got a $50 problem that's just turned into $1,000 problem. Yeah, so it's important to know that that tile is broken. It's not a big issue. That it's broken, the consequences is going to be big. So identifying those things, and that's not a structural thing, I think, is important. So selecting the right inspector is also defining the scope that you want. Okay, you as an investor or as a property purchaser should want to understand all of the property, but then also don't take it as a comprehensive inspection report, just because they've covered all the comprehensive stuff that everything is wrong with the property now, it's just a better view of things that can go wrong in the future.
Julius
I so do the equipments which you use. Does that matter the most? The what? Sorry, the equipment which you use, like the moisture,
Raymond
metals, yeah, yes. I think it's sort of, in my opinion, I see a lot of thermal imaging and that sort of stuff coming about. Okay, I think it's a very powerful tool, but I think it's also sometimes used more as a marketing thing rather than an effective thing. So in my case, if I know, if I've identified that there's a leak or there's something like that, I would use something like thermal. Imaging to help me track it, okay, see where the source is coming from, etc, etc. A lot of the times it gets used, just as a fancy way to say that this is what I've done, okay, so I think they're great pieces of equipment that you can use, that can aid you in your inspection. But you got to be careful, because a pre purchase building inspection report is supposed to be visual only, okay, so we can't move furniture, we can't remove insulation, we can't take ducting away and that sort of stuff. So there's always going to be limitations in it. And some of these tools does help us. You know, moisture meters helps us detect moisture and that sort of stuff. So at the end of the day, the inspector is not there to do investigative work. They're there to identify defect and then refer you on to a professional to then assess what needs to be done and give you advice on the cost. Okay, so it's purely to identify the defect and explain to you who to engage to further assess it.
Mudit
Yeah, no, absolutely right. I want to go into this report, right? Sometimes like, like, Julie is saying the reports, and we've seen that reports can be 40 pages, 50 pages, lot of images, a lot of terminology, which is maybe difficult to understand just by the not simple English. Sometimes these are technical words. How? As an investor, I mean it, it. The report itself can be daunting, honestly, right? So, so many sections, so many detailing. And as an investor, how do I understand that report as going through the whole report, seeing images is okay, but then one is, what all is? What all is wrong? What do I need to fix? How do I prioritize? A lot of things will go on my mind. So how do I understand that report itself?
Raymond
I think my biggest advice for people reading a report is, if anything is highlighted as maintenance or a minor issue, okay, then you can consider it's not something that needs to be done immediately. Okay, so straight away, 60% of your building inspection report is now set aside. Okay, medium or sorry, minor defects and maintenance defects are often highlighted for the long term care of your property. Okay? So something like your gutters are blocked, okay? If you leave your gutters being blocked for the next six months and the rain season comes, there's potential for you to have different leaks, okay, but if you spend $150 and you get the gutters cleared out, don't worry about it for another year. Okay, so I guess it's about understanding that minor defects and maintenance things are not a priority, okay, so if I'm a novice sort of investor and I don't sort of understand how to read this building inspection report, I would focus on what are the major defects? Okay, and then trying to understand, is the major defect going to be costly or not costly? So there's an example where major structural defect struct was fractured and it cost $500 for them to fix it. Okay? So they simply replace it. They strapped it, no problem, but it's still a major structural issue. Okay, just because it's major structural doesn't necessarily mean that the cost is astronomical. Okay, so focus on major defects, major structural defects live termite activity and termite damage, but also look at the termite damage. Just because there's termite damage in the backyard to an old tree stump. It's got nothing to do with the house. Don't worry about it. Okay? It's just an indication that they're active in their area. Okay? And you should do maintenance to protect the building. If there's termite damage in your roof, you know, catastrophic. Okay? That can be very, very expensive. You don't know how far it is. Invasive. Inspection needs to be carried out, and those are sort of deal breakers for me personally, if I was purchasing a property, because I can't assess the extent until I start taking things apart. Okay, so focus on areas. If there's termite damage in the house, okay? If it's in a skirting board, it's okay. If it was not found anywhere else, it's not a big deal. Okay, if it's found in the roof can be a big deal. It can be structural, you know. And so I think focusing on major defects, life, termite activity and termite damage inside the house, anything beyond that is not a priority. It's not something that's significant. It's just what you should naturally do as the years go by for
Mudit
your property. So the way you were saying that, let's say if it's a major structural defect, but it may not be costly, it may just require a few $100 is the opposite also possible, that if it's a minor defect, but it may be very costly defect? Is that a possibility?
Raymond
Absolutely, yeah, yeah, absolutely. So, I mean, in some instances, you could have say, for example, the entire area of the house, there's little bits of the ceiling sagging, and it's only minor where the ceiling sagging, you know, we're talking about one to two mil, okay, okay, the actual defect itself is minor, okay, but for you to go and repin an entire house's ceilings or regulate and that sort of stuff might cost you two $2,000 or $1,500 whatever else. Okay, so it's just because there's a lot more work involved, but it's still a small defect, okay? And it's something like, I guess, rusted gutters and that sort of stuff. Okay? In essence, if a gutter rusts and it starts to leak, it's going to cause moisture around your pyramid, okay, because that's staining your eaves and that sort of thing. But there's not, I guess, a. Not a significant consequence in the short term. Okay, to do it, but to replace the gutters, it's like $45 a linear meter. If you've got 100 linear meters, then you know you're talking about a lot of money that you got to spend. So I guess it is the same for both. Okay, but this is where it's so crucial to have the conversation with your inspector, where he would say to you, look, it's my issue. Don't worry about it. Okay, address that in 12 months. No worries. And that's where you then talk to your property manager, once you understand the severity and sort of the time frame that it should be done, you talk to your property manager to implement that in as a maintenance plan, and they'll just take it from there. They'll get the professionals to quote it and give you an accurate figure of it, okay, but I shouldn't say disregard minor defects. But maintenance items and minor defects, nine out of 10 times they're okay, okay, okay.
Mudit
Now, okay, fair point. Now I, as an investor, I look at the report and I've got, let's say, some major defect, some and I've had a discussion with the inspector. He explained whatever XYZ to me, and what do I do? What's my next action point? Do I get? Will, Will he, should he or she be able to give me a quotation for this or or should I go and ask around that, what's the cost of it? What's what? What's the next step as
Raymond
an investor? So I think building inspectors are quite cautious in giving certain pricing on certain estimations. Okay? Because as I explained something like the term lights in the roof, I can't determine the extent that needs to happen. Okay? So oftentimes I can identify the defect, I can recommend an invasive inspection, and only once the invasive inspection has taken place, where they've taken insulation away, removed walls, we can determine how much needs to be happened. Okay? So there's some limitations into what it is. If it's basic things like gutter cleaning or regrowing your shower and that sort of stuff, those are set costs. Okay? And those are the type of things that or building inspectors will give you advice on. If it comes to things that need to be quoted, speak to your property manager, speak to your building inspector, because they'll have professionals that they would recommend to do the work, okay? And the best way to go about it is to engage those people to give you a formal quote based off of their assessment. And that's how you understand the cost of it. Okay?
Mudit
So is that something, if I have to engage somebody else to understand the cost, should it be done during the time of purchase itself? I mean, before I can finalize and say that the property is going unconditional, is that something that can be done, or does it happen later?
Raymond
I guess it depends on your contract. So if your contract is for major structural issues, and excuse me, there's no major structural issues, then you can't negotiate on it. Okay? So then it's something that you'd have to run the risk of, if your contract allows it, then absolutely okay. At the end of the day, you sort of have to ascertain, in my opinion, what you're willing to sort of do. So every major defect is repairable. Okay? Is the risk of of all the cost continue? Is that going to be a deal breaker for you or not? Okay? So once major structural defects have been identified, if it's a couple of $1,000 to fix it, fix it, okay, get it fixed by the vendor. You fix it yourself. Renegotiate on the price, and that sort of stuff. So understanding what that is sometimes, if it's not defined as a major structural defect, then the inspector would have most likely highlighted as a minor thing, and you've got time to do it. Okay? It doesn't have to happen immediately. Most of the time, with major structural defects, it has to be attended to immediately, okay, so it's recommended that you get this done ASAP. In that instance, with the way that the contracts are designed more often or not, it'll get fixed straight away. Okay, so that is something that will happen before the property goes unconditional, okay, but everything outside of that again, speak to your inspector if it's urgent, try and get quoting, try and get pricing and that sort of stuff. But if it's just a minor defect and maintenance, things you can do that with time, your property manager can go through and engage the appropriate trades to start getting a bit of a picture together for you.
Mudit
No, that's a fair point. No, thanks a lot. Man, this has been very helpful. Before you go, I would what are the last few things, or tips? Summary, I would say for for our listeners and viewers, what would you say?
Raymond
I'd say that when doing due diligence on a property and that sort of stuff, it's great to get the videos done. Okay, they can be very informative, but I think that you should sort of push an agenda for whoever's doing it for you, okay, try and get a bit of a better picture and that sort of stuff always engage professionals around you. More often than not, I see so many clients where it's like, Oh, I gotta pay $500 for a BNP or $600 or 700 even if you have to pay $1,000 for BNP report, if you get the value out of it and actually understand what comes through it. Then spend the money, okay, speak to professionals, get them in and that sort of stuff. The other portion, or my tip for clients, is go into reading a building inspection report that you can expect, it's going to sound bad, it's a defect inspection report. It's designed to be bad. It's designed to show you what's bad. It's not the sales video, exactly, okay, so decipher between what is actually a deal breaker and what's not. And as I mentioned, if it's maintenance and it's minor, more often than not, it's not a very costly thing, okay, it can lead to like the tile example that I gave. So spend $50 address the tile, and then you won't spend $1,000 okay? So it's small things like that that I would say they're not deal breakers, okay? And just because they stack up, and there might be 10 or 15 of them, they're very easily addressed, okay? And then I'd say, find the right inspector that has the time to sit and actually help you decipher through this, okay? Because that's going to be very important for you, because you might miss out on an amazing deal. The numbers stack up your buyer's agent went through. He got you an off market deal. It's 50, $60,000 below market value and everything, and you've walked away because there's a couple of broken roof tiles that you didn't want to sort of fix. So understand the severity and understand that not all defects are deal breakers.
Mudit
No, that's That's wonderful. Thanks a lot, man. This is really a lot of lot of things for me as well. Today talking to you that some things that I didn't know about.
Raymond
Yeah, no, thank you. Thank you
Julius
for such an insightful session. I hope so. Thanks for having me.
Mudit
Thank you. All right,
Parag Dixit
boys, welcome back. How was your chat with Ray man? I it's not good stuff.
Julius
It was great. It was, Oh, yeah.
Mudit
I think there were a lot of things which, which, which were good to understand, good to learn, right? So there are things, especially like covering things. He spoke about how the video would see in certain areas, it just moving too fast. That means just pause. He made us pause there, and then we made us notice that, okay, see, it just moved too fast. There were a few things that you had to notice here, which otherwise you wouldn't. And there are, of course, there are things that are very difficult to notice otherwise, unless you have you you are prepared, and you have thought about it in your mind that, yes, I'm going to look at it from this angle, whether it is a good property from from different defects or renovations or perspective, if you're not thinking about it, then it's very, very easy to miss out. Very, very easy.
Parag Dixit
I remember when I was listening to you guys, and I remember he went through that video and he said, Can you see that green spot out there? That green spot is actually termite
Mudit
monitoring monitoring, yeah.
Parag Dixit
And I thought that that green spot was a kind of something toy in the in the garden, where I would never have, you know, wildest of dream. Imagined that this is what it is. And it's so easy for someone to miss out. We still do properties, and we still understand stuff, and it's so easy for us to miss out, so easy for other people to miss out as well. And it's a it's, I remember seeing that drain, and I that drain which which is out, and it's so common. It's, I feel so many houses I've seen that they don't properly connect it, and they don't properly do that. And these can lead to damages, and we don't wait. So it's such an eye opening thing. When you listen to people who are experts in their field, and they really know what they're doing and how we can really find out and get these things corrected.
Julius
There was a great highlight on the termite damage as well. There are few points where in toilet on the architraves, there was a termite damage, and then how the termite went up to the roof. That is what he's saying. Basically, if termite went up to the roof, that means it's very hard to track. How much is the current damage, how much the current damage?
Mudit
Yeah, whether it's a localized problem or whether it's a big problem, it is roof, that means there could be a huge problem, because what, what's behind the walls, etc, right? So, yeah, just just saying a termite is a huge problem without understanding whether it is localized or just a major thing. It is a big problem. It can be a big problem. I also liked about how you spoke about trees, because trees, yes, generally we take a look at trees and, yeah, okay, big trees, but large trees near the house, inside the boundary or just outside, and how the roots can damage. That's a very important
Parag Dixit
point there. Absolutely I know, see, I'll tell you. And I always wonder this, see if a tree is in my front yard, I'll take a notice of it. If a tree is in my backyard, I'll take a notice of it. Okay, there's my backyard as a large tree, and there I may or may not be able to cut it or whatever I it obstructs something all good, I know it, but the biggest problems are trees which are on the side of the house, on the side of the house. You really sometimes people don't mind. And I've seen people having good, big trees out there, and whether it has gone down into the storm drainage, whether it has gone down into the sewage drainage, drainage, whether it is impacted there or not, there are some huge costs which come and as simple as a tree can be a big problem. And we just don't, we just don't see it. Yeah.
Mudit
And the funny thing now is that now when I look back, when I enter a house, or, say, see a house, I will still probably, sometimes I'll see these, but I don't remember a video which will show these things, right? So when you're looking at videos of on realestate.com or domain.com or wherever, or. Which is sent by some agent, then you're not, they're not going ahead and showing you what is in the next to the fence everywhere. But now it just opens
Parag Dixit
up my eyes. And I think that's where sometimes you know as simple and act as going on the street view on Google or Google Earth is a very common, simple tool, not common, but simple tool, which you can use so that you can find out, okay, whether we are going the right path or we're not going the right path, or whether this house is worth taking for me or I don't want to do that. It's such a easy way. Street View is nowadays so reliable. You can easily know what kind of offense I would have. You know what kind of a property I'll have. Where do I get into and what, what, what it what's allowing me to do, what it's not allowing me to do. So it's so many good takeaways. It's a
Mudit
phenomenal guy. No, it was, I think it was a fantastic interview, and it not only eye opener for us, but I'm sure eye opener for a lot of our viewers and listeners, what to look for,
Parag Dixit
what to look for, and and the timing. I think, I think if I, if I were to have some key takeaways for me from the from the whole talk, and from what, what Raymond told us about, timing is important, that we need to that bit of knowing when we when we are looking at a video, whether I want to go ahead or not, and to be able to do the checks in time. So even if there is an insistence to do checks later on, you could all you're buying it, right? You're not. You don't have a lower hand. You've got an equal hand. So you can insist on timing of the building and pest inspection to be earlier. You can insist on deeper down videos. You can insist on watching it in a particular way. You can insist on, what do you want to see? It's important that I have my checklist of what do I want to see? I should know. Okay, I want to see the front yard. I want to see the fencing. I want to see the front elevation properly. I want to see the side elevations. I want to see the back elevations. I want to see everything in the way I want. Because I'm buying a house. I'm not buying. I'm not buying.
Mudit
Yeah, and it slow moving video which is capturing the corners, the joints, the skirtings, the window sides, the door sides, anything kind of the colors of it, anything, if you see something which is, seems recent painting, recent Patchwork, then zooming into it. I think those are, those are things, wet areas, taking a very slow moving video of from from the top ceiling till the corners till the bottom floor, and moving it slowly. I think these are important things.
Parag Dixit
This is a good point see when I when I would go around and I would want to do an inspection in a house, in my in my physically, then definitely if I see some kind of crack, or if I see some kind of a new repair or something, I would never naturally go there and I would want to see what it is all about, and I'm all allowed to see that. And I think nobody is obstructing anything to see that. But it's all about whether I'm curious enough and whether I'm really wanting to do that. So when I'm curious enough and I want to see that crack, I should be able to do that in a video as well. So asking questions, asking more information, is not wrong. Asking detailed video, asking detailed videos, is
Julius
not true. Live video call, understand each and every requirement I show you all the corners outside, especially the eavs in the older properties, if they use most of most of the use of the asbestos, if their damage is leaking, lot of cost involved so thorough inspection of inside of the house, rooms, bathrooms, exterior of the house. Sometime, there are a lot of instances where the fence is made up of asbestos as well. That is also extremely high cost, yep, yep.
Mudit
I was just saying no, absolutely correct. So I think upfront video is very important. And then next comes is that, how do you choose your building and pest inspector? He made some very good points about checking the license and all that. It is very, very critical to know social validation is one of those things. So choosing the right inspector, and once you have the inspector in place once the inspector has made a report that you're paying that guy to make a report, to do a detailed analysis of the report, go through that report properly and go ask your inspector to walk you through the report, to help you understand the report, decipher it for you. And if there's anything that you're not understanding, ask
Parag Dixit
him questions. Absolutely right. Nees, so I just want to dwell upon this point, which you're talking about, choosing the right Specter, see if I, if I were to look at the all these safeguards I have when I'm buying a property and we and the one of the first safeguard is that there is a cooling off. Then the second safeguard is there is a finance clause. And the third and more important and equally important safeguard is the building and pest inspection. These are the three safeguards I have when I'm buying a property. Cooling off is fine. It allows me for change of mind and all that. So when we were doing a video inspection, if I am able to see the right picture when I'm looking at the videos, and if I'm able to do all that. It good. But what I know is if I have missed something structural. So I The video went along, and I saw the walls and I saw the ceiling, and everything is fine. To my naked eyes, it looked good, but there is something behind the wall which is not right. I am depending on a building and pest inspector to be able to inspect and give me a report and tell me, okay, everything looks good with naked eye, but there is a moisture behind the bathroom wall, and it's a very high moisture reading, yeah, so I rely on them. Now, if I'm if I've got a building and pest inspector which is not qualified, and Raymond had a good points about that on how we can have qualified people and people, it is important that if somebody's got a good construction industry experience, it's a phenomenal thing, because they would be able to pick it up. So I should be able to, I should know who I'm getting into. Sometimes the first guy who comes on Google may not be the best guy. So you need to really know. You need to really read the reviews. You need to maybe interview them on what kind of reports they make. How do they make that sample report,
Julius
ask for a sample pass for a sample report, look how detailed their reports are. For an example, I'd been through multiple reports before. I select few inspectors, and then what we have seen is, according to the state guidelines, few people are very conservative in making the reports. Few people are few inspectors are very detailed into the report. There are inspector who use instruments which are like from money. So if you use $20 Bunnings, moisture meter, you will not find the great quality. But there are a lot of inspectors. We use good instruments where you can see actually what is behind the wall. So when you see those reports, kind of inspector reviews, then it will be very helpful to understand what kind of report it is and what where you're getting into So choosing that kind of inspectors are very important,
Parag Dixit
yeah, because your entire thing depends on them. And I was reading one of the articles some point of time ago, one of the news bits, which was there, where somebody did, after three or four years, they went, they took action on a inspector, because there was a massive 150 grand, or kind of a damage which came to them because of somebody's initial point of negligence. And it was not an intentional negligence, but it is because of professional not doing the job properly. What happened is a different thing, but it's important that you're relying on a massive purchase for that, and if that massive purchase guy is not qualified or not trained enough, then you're going to get a subpar report. And if you get a subpar report, you don't really go through that. And then comes the important bit. Okay, I've got a building and pest inspector who's good, and he or she's made a nice report. They should be able to teach me the report as well. They should be able to explain the report to me as well. A lot of times, it's written in technical language, and I we don't understand technical language. The technical language needs to be explained to me in something which I understand as a layman. And I am able to make head and tail out of it, and I'm able to decide, okay, can I do? I? Am I? Am I fine to buy this property? Or is it something which is getting too much into me and which the cost is? Sometimes the cost is, is the important one? No, absolutely.
Mudit
And sometimes, like he said, that sometimes the cost and severity of a problem may not be directly correlated, right? So it might be a big problem, a major defect, but the fix might be $500 and at the same time, there might be something which seems not a major problem. It can be handled later, but it can be a $20,000 thing. So it's not only about the major defects only, but reading the report to understand, what are the other things? What figuring out, what is there? And this, this is there's a very direct good use of this report, because if there's something you can use it to renegotiate, you can use it for creating a plan, which you can use for maintenance for a long term, right? So there, this report is very, very handy in both the aspects, and there is no way that it should be taken lightly 100%
Parag Dixit
you can talk to the building and pest inspector if they can tell you some bit of cost, if they obviously, they have their own liabilities and everything, but otherwise, the property manager can get one, or you can get a someone who can come and repair and or a small builder or a renovator who can come and tell you the cost which are going to get into. But then it gives you power to negotiate on the price, or gives you a power to walk out if you've got something which is relevant, and if you've got something which is which allows you to do to this, to do the negotiations, right, also,
Julius
if you have maintenance plan given by an inspector, follow it. The lot of people just get a negotiation, keep that money, and they don't use those money towards the repair work. And over the period of time, it deteriorated, and then there'll be massive cost. Absolutely, absolutely prepare the maintenance plan and then follow it
Parag Dixit
absolutely right. So it's important, like we spoke about, it's important that all of these three bits we are able to do, watching and asking the videos, watching and asking the pictures. There is no you should not be shying upon on saying, Okay, I need to decide where. Quickly. So I need to do this, and I need to decide on what I have. We need to ask, because we we have the right to ask. We need to ask detailed stuff. We need to look at that detailed stuff. We need to get a proper report, and we have to understand that report, get the contents of that report, and are able to take it forward.
Mudit
I think this was, this was really very good. I think I'm sure that we are going to hear a lot from a lot of people, especially who are on the selling side. We are going to make them work a little more because people are going to ask for more clarity about and more detailed videos.
Parag Dixit
Yeah, I think both sides are right. So no, you know, when we were talking that the job of a seller agent is to make the property look nicer, and they're doing nothing wrong there. It's their perspective, and they're they're trained to do that. And similarly, the job of a building and paste inspector is to point out mistakes. Their job is to make a negative report. Their job is not to make a positive report. This guy's job is to make a positive report. And me, as a buyer, my job is to make understand what I'm getting into by asking questions from all of these guys. And both of these guys should give me input which, which helps me to buy right? Yeah, that's
Mudit
absolutely no this was good. Lot of insights, lot of takeaways. Thanks guys. Thanks for for also me hitting me be a part of this so that I could know all of this and understand a bit more.
Parag Dixit
Yeah, get your house repaired. Probably. Guys, okay, thank you. Bye, bye, bye.
Have a property question, market concern or investment idea? Send it directly to the team—it could inspire an upcoming episode.